Terms & conditions

Effective Date: 24/02/2026

Business Name: CHRISPS Design (“Company”, “we”, “us”, “our”)

Jurisdiction: Alberta, Canada and England & Wales (as applicable)

1. ACCEPTANCE OF TERMS

By accessing this website, submitting information, using the estimator, or engaging services, you agree to be legally bound by these Terms.

If you do not agree, you must not use this website or our services.

These Terms form part of any service engagement unless superseded by a signed written agreement.

2. NO OFFER / NO RELIANCE

All information on this website is provided for general informational purposes only.

Nothing on this website constitutes:

• A legally binding offer
• Professional advice (legal, financial, accounting, tax, or regulatory)
• A guarantee of performance or outcome

Users agree they rely on website information at their own risk.

3. ESTIMATES & CALCULATOR DISCLAIMER

Any pricing calculator or estimator:

• Provides indicative, non-binding projections only
• Does not constitute a formal quotation
• May vary materially following consultation
• Does not create contractual obligations

A binding agreement exists only upon:

• Signed written proposal or contract; and
• Receipt of required payment

4. ENGAGEMENT & PAYMENT TERMS

Unless otherwise agreed in writing:

• 50% non-refundable initial payment is required to commence work
• Remaining balance is due prior to final delivery or deployment
• All payments are due within stated invoice terms
• Late payments may incur interest at 2% per month (or maximum permitted by law)

Failure to pay may result in suspension, withholding of deliverables, or termination without liability.

All fees are exclusive of applicable taxes (GST, VAT, or other).

5. NON-REFUNDABLE PAYMENTS

All deposits and initial payments are non-refundable once work has commenced.

Client cancellation does not entitle the client to a refund for work completed, allocated resources, or strategic planning time.

6. INTELLECTUAL PROPERTY

6.1 Ownership Prior to Payment

All intellectual property, including drafts, working files, strategies, documentation, concepts, and materials remain the sole property of CHRISPS Design until full payment is received.

6.2 Transfer Upon Payment

Upon full payment, ownership of final approved deliverables transfers to the client, excluding:

• Internal systems
• Templates
• Proprietary frameworks
• Backend processes
• Source files unless explicitly agreed

We retain perpetual rights to use completed work for portfolio, promotional, and case study purposes unless otherwise agreed in writing.

7. CLIENT WARRANTIES

The client warrants that:

• All materials provided are owned or licensed appropriately
• No materials infringe third-party rights
• All business claims made by the client are lawful

The client agrees to indemnify and hold harmless CHRISPS Design against any claims arising from materials supplied by the client.

8. THIRD-PARTY PLATFORMS & SOFTWARE

Where services involve third-party tools (e.g., hosting providers, CRMs, advertising platforms, payment processors):

• We are not responsible for outages, data loss, policy changes, suspensions, or performance failures
• Subscription fees remain the client’s responsibility
• Platform compliance remains the client’s responsibility

We provide implementation only, not ownership or control of third-party systems.

9. NO GUARANTEE OF RESULTS

CHRISPS Design does not guarantee:

• Revenue increases
• Lead volume
• SEO rankings
• Advertising performance
• Business growth outcomes

Marketing, branding, and infrastructure performance depend on market conditions, competition, internal operations, and external factors beyond our control.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law (including Alberta law and the laws of England & Wales):

• We exclude liability for indirect, incidental, consequential, special, or punitive damages
• We exclude liability for loss of profits, revenue, business, goodwill, data, or opportunity
• Our total aggregate liability shall not exceed the total fees paid by the client for the specific service giving rise to the claim

Nothing excludes liability for death or personal injury caused by negligence where prohibited by law.

11. INDEMNIFICATION

The client agrees to indemnify and defend CHRISPS Design against any claims, liabilities, losses, damages, or expenses arising from:

• Client misuse of deliverables
• Regulatory breaches by the client
• False advertising claims by the client
• Data misuse by the client
• Third-party disputes related to client operations

12. DATA PROTECTION

We process personal information in accordance with:

• Canada’s PIPEDA
• UK GDPR (where applicable)

By submitting data, users consent to communication regarding their enquiry.

We do not guarantee absolute security of data transmissions.

13. CONFIDENTIALITY

Both parties agree to keep confidential any non-public business information disclosed during engagement.

Confidentiality does not apply to information that is:

• Publicly available
• Independently developed
• Required to be disclosed by law

14. TERMINATION

Either party may terminate in writing.

Upon termination:

• All outstanding fees become immediately due
• Deliverables may be withheld
• Deposits remain non-refundable
• Work completed to date is billable

15. FORCE MAJEURE

We are not liable for failure or delay caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Platform outages
• Cyber incidents
• Supply chain disruptions

16. GOVERNING LAW & JURISDICTION

Where services are delivered to Canadian clients:

• Governed by the laws of Alberta and Canada

Where services are delivered to UK clients:

• Governed by the laws of England & Wales

Jurisdiction shall lie exclusively in the courts of the relevant governing territory.

17. SEVERABILITY

If any provision is deemed unenforceable, remaining provisions remain in effect.

18. ENTIRE AGREEMENT

These Terms constitute the entire agreement unless replaced by a signed written contract.

19. AMENDMENTS

We reserve the right to amend these Terms at any time. Continued use constitutes acceptance.

20. CONTACT

Legal Enquiries:

hello@chrispsdesign.ca